Print Services Manager & Customer Experience Lead

Office Depot / ODP; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Office Depot is seeking a Print Manager to lead the print department, drive sales, and deliver exceptional customer service in a high-volume store. You will manage print production, equipment, and supplies while developing a strong print team and ensuring timely, quality materials.

The role requires flexible scheduling, including evenings and weekends, with responsibilities as a Key Carrier for opening/closing the store and safeguarding assets.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail print or print center operations is expected.
• Strong customer service and sales skills required.

Responsibilities

• Oversee all aspects of the print production process and equipment.
• Drive print sales and service growth in a high-volume store.
• Lead and develop a high-performing print team and ensure client satisfaction.
• Open/close the store as a Key Carrier and maintain store security.
• Maintain merchandising standards and accuracy of print orders.

Skills

Advanced selling skills

Interpersonal communication

Leadership & coaching

Education

High school diploma or equivalent

Tools

Microsoft PowerPoint

Excel

Word

Outlook

Job description

Office Depot is seeking a Print Manager to lead the print department, drive sales, and deliver exceptional customer service in a high-volume store. You will manage print production, equipment, and supplies while developing a strong print team and ensuring timely, quality materials.

The role requires flexible scheduling, including evenings and weekends, with responsibilities as a Key Carrier for opening/closing the store and safeguarding assets.