Print & Direct Mail CSR — Customer Service & ERP Pro

PrintWorkers; East Providence (RI); Presencial; USD 60 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

65% employer-paid medical coverage

Dental and vision coverage

Resumo da oferta

PrintWorkers in East Providence, RI is seeking a Customer Service Representative for print and direct mail. You will leverage project management and ERP experience to handle orders, support customers, and ensure timely delivery.

The role requires strong communication and organization skills, with a focus on accuracy and great service. Competitive salary and a comprehensive benefits package accompany this opportunity.

Qualificações

• Experience in print, direct mail, or fulfillment is a plus.
• Strong computer skills and the ability to quickly learn ERP systems.
• Proficiency in Microsoft Word and Excel.
• Excellent communication, organization, and customer service skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail and a commitment to providing excellent customer service.

Responsabilidades

• Handle customer inquiries and provide service excellence.
• Navigate ERP systems to manage orders and information.
• Coordinate with internal teams to fulfill print and direct mail requests.

Conhecimentos

Project Management

Customer Service

ERP systems

Ferramentas

ERP systems

Descrição da oferta de emprego

PrintWorkers in East Providence, RI is seeking a Customer Service Representative for print and direct mail. You will leverage project management and ERP experience to handle orders, support customers, and ensure timely delivery.

The role requires strong communication and organization skills, with a focus on accuracy and great service. Competitive salary and a comprehensive benefits package accompany this opportunity.