CSR

Piworld; East Providence (RI); Presencial; USD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

65% employer-paid medical, dental, and

vision coverage

Descripción de la vacante

Piworld is seeking a Customer Service Representative in the Print & Direct Mail space in the United States. The role emphasizes exceptional customer service, working with ERP systems, and proficiency in Word and Excel.

The schedule is Mon–Fri with seasonal hours, offering strong benefits and growth opportunities in a printing and fulfillment environment. The position requires attention to detail, the ability to manage multiple priorities, and effective communication in a fast-paced setting.

Formación

• Experience in print, direct mail, or fulfillment preferred.
• Strong computer skills and ability to learn ERP quickly.
• Proficiency in Microsoft Word and Excel.
• Excellent communication, organization, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer service.

Conocimientos

Print/Direct mail

ERP systems

MS Word

MS Excel

Communication

Organization

Multitasking

Attention to detail

Herramientas

MS Word

MS Excel

Descripción del empleo

Customer Service Representative–Print & Direct Mail

Position Requirements

• Previous experience in a print, direct mail, or fulfillment environment is a plus.
• Strong computer skills and the ability to quickly learn and navigate ERP systems.
• Proficiency in Microsoft Word and Excel.
• Excellent communication, organization, and customer service skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong attention to detail and a commitment to providing excellent customer service.

Schedule

• Monday–Friday
• Summer hours: 8:30 AM–4:00 PM
• Winter hours: 8:30 AM–4:30 PM

Compensation

$60,000–$70,000 per year

Benefits

• 65% employer-paid medical, dental, and vision coverage
• Additional benefits available as part of the company’s comprehensive benefits package

About the Opportunity

If you have strong customer service skills, are comfortable working with technology and ERP systems, and have experience in print, direct mail, or fulfillment, this is an opportunity to join an established company and grow your career in the industry.