Customer Service Specialist – Print & Direct Mail

Piworld; East Providence (RI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

65% employer-paid medical, dental, and

vision coverage

Job summary

Piworld is seeking a Customer Service Representative in the Print & Direct Mail space in the United States. The role emphasizes exceptional customer service, working with ERP systems, and proficiency in Word and Excel.

The schedule is Mon–Fri with seasonal hours, offering strong benefits and growth opportunities in a printing and fulfillment environment. The position requires attention to detail, the ability to manage multiple priorities, and effective communication in a fast-paced setting.

Qualifications

• Experience in print, direct mail, or fulfillment preferred.
• Strong computer skills and ability to learn ERP quickly.
• Proficiency in Microsoft Word and Excel.
• Excellent communication, organization, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer service.

Skills

Print/Direct mail

ERP systems

MS Word

MS Excel

Communication

Organization

Multitasking

Attention to detail

Tools

MS Word

MS Excel

Job description

Piworld is seeking a Customer Service Representative in the Print & Direct Mail space in the United States. The role emphasizes exceptional customer service, working with ERP systems, and proficiency in Word and Excel.

The schedule is Mon–Fri with seasonal hours, offering strong benefits and growth opportunities in a printing and fulfillment environment. The position requires attention to detail, the ability to manage multiple priorities, and effective communication in a fast-paced setting.