Printing & Direct Mail CSR - Customer Solutions Pro

Master Printing + Mailing; Berea (OH); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

A commercial print and mailing company in Berea, Ohio is seeking a full-time Customer Service Representative. This role involves providing product information, suggesting suitable products, processing orders, and ensuring customer satisfaction. The ideal candidate will possess strong customer service skills, a positive attitude, and a working knowledge of digital technology. The position offers a pay rate of $18 to $22 per hour and includes benefits like health insurance and paid time off.

Qualifications

• Positive attitude and desire to help others.
• Ability to work overtime when needed.
• Professional in attitude and appearance.

Responsibilities

• Provide customers with product information.
• Suggest products to meet marketing needs.
• Answer customer questions and place orders.

Skills

Customer service skills

Problem solving skills

Communication skills

Attention to detail

Multitasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office (Word & Excel)

Quickbooks Online

Adobe Creative Suite

Job description

A commercial print and mailing company in Berea, Ohio is seeking a full-time Customer Service Representative. This role involves providing product information, suggesting suitable products, processing orders, and ensuring customer satisfaction. The ideal candidate will possess strong customer service skills, a positive attitude, and a working knowledge of digital technology. The position offers a pay rate of $18 to $22 per hour and includes benefits like health insurance and paid time off.