Print Center Operator & Customer Solutions

Canon Business Services; Indianapolis (IN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & benefits!

Comprehensive training and development

Positive work environment

Employee discounts on entertainment,产品

Job summary

Canon Business Process Services in Indianapolis, IN is seeking a dedicated Copy Operator to support client copy/print needs using production equipment for cutting, binding, and laminating. You will process print requests, ensure quality, and provide basic troubleshooting for copiers and printers.

You will also help maintain the print center, track outputs and inventory, and communicate estimated completion times to clients while upholding exceptional customer service and a professional

Qualifications

• High school diploma or equivalent.
• 1-5 years experience working directly in a print center.
• Familiar with print center operations and equipment.
• Excellent customer service and communication.

Responsibilities

• Review and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.
• Deliver print jobs within established timeframes; maintain logs of all work submitted and completed including service logs.
• Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning.
• Take meter reading of each duplicating machine on a daily basis; monitor inventory of print supplies, stock paper and toners.
• Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided.
• Help to open and close the print center; assist in keeping the center neat and professional looking.
• Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders.
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.

Skills

Customer service

Communication skills

Overtime ability

Physical stamina

Education

High school Diploma or equivalent

Tools

Duplicating equipment

Paper cutters

Fax/Scanner

Job description

Canon Business Process Services in Indianapolis, IN is seeking a dedicated Copy Operator to support client copy/print needs using production equipment for cutting, binding, and laminating. You will process print requests, ensure quality, and provide basic troubleshooting for copiers and printers.

You will also help maintain the print center, track outputs and inventory, and communicate estimated completion times to clients while upholding exceptional customer service and a professional