Print Center Operator: High-Volume Production & Service

Canon U.S.A., Inc.; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay and benefits

Training and development programs

Positive work environment

Employee discounts

Job summary

Canon Business Process Services in Carmel, IN is seeking a Print Operator to support client copy/print needs, following production processes to deliver quality finished products using print and binding equipment.

The role includes operating and maintaining printers, reading meters, managing paper and toner, and providing basic troubleshooting for copiers. You will also generate monthly production reports and ensure timely delivery of print jobs.

Qualifications

• High school Diploma or equivalent.
• 1-5 years experience working directly in a print center.
• Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job.
• Knowledge of machine operations from low to high volume high speed duplicating equipment.
• Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters).
• Close supervision involving detailed instructions and constant checking on work performance.
• Excellent customer service, professional attitude and appearance is a must.
• Ability to work overtime & meet deadlines.
• Ability to follow directives and handle physical demands.
• Possess strong communication skills.

Responsibilities

• Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency.
• Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs.
• Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning.
• Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners.
• Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client's satisfaction.
• Help to open and close the print center; Assist in keeping the center neat and professional looking.
• Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing.
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.

Skills

Customer service

Communication skills

Professional appearance

Education

High school Diploma or equivalent

Tools

Fax

Scanner

Punches

Staplers

Inserters

Folders

Paper cutters

Spiral-binding

Velo-binders

Stitcher

Counters

Job description

Canon Business Process Services in Carmel, IN is seeking a Print Operator to support client copy/print needs, following production processes to deliver quality finished products using print and binding equipment.

The role includes operating and maintaining printers, reading meters, managing paper and toner, and providing basic troubleshooting for copiers. You will also generate monthly production reports and ensure timely delivery of print jobs.