Principal Client Relationship Lead - QSR Franchises (Hybrid)

Tech Sales Jobs; Chicago (IL); Hybrid; USD 165,000 - 185,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Marsh is seeking a VP- Client Relationship Manager for its Commercial Franchise Practice. This role focuses on leading and expanding a portfolio of affinity insurance programs serving QSR and franchise brands across the United States, with a hybrid work setup.

You will build executive relationships, drive strategic growth, and partner with cross-functional teams to deliver tailored risk solutions that create measurable impact in a fast-paced, entrepreneurial environment.

Qualifications

• Proven experience in insurance, affinity programs, franchise operations, or client relationship management.

Responsibilities

• Serve as a trusted advisor to QSR and franchise clients with customized insurance and risk strategies.
• Build executive-level relationships and ensure a world-class client experience.
• Lead program execution focusing on operational excellence, measurable outcomes, and retention.
• Collaborate with internal teams and carrier partners to deliver client-centric solutions.

Skills

Client relationship management

Insurance knowledge

Franchise operations

Strategic sales

Executive relationship building

Tools

CRM software

Job description

Marsh is seeking a VP- Client Relationship Manager for its Commercial Franchise Practice. This role focuses on leading and expanding a portfolio of affinity insurance programs serving QSR and franchise brands across the United States, with a hybrid work setup.

You will build executive relationships, drive strategic growth, and partner with cross-functional teams to deliver tailored risk solutions that create measurable impact in a fast-paced, entrepreneurial environment.