VP - Franchise & QSR Client Relationships

Tech Sales Jobs; Urbandale (IA); Hybrid; USD 165,000 - 185,000; Full time

Benefits offered by this job

Health benefits

401K matching

Tuition assistance

Performance-based bonus

Job summary

Marsh is seeking a VP- Client Relationship Manager for the Commercial Franchise Practice. This hybrid, national role focuses on managing and expanding affinity insurance programs for QSR franchising, delivering tailored risk solutions and strategic growth initiatives.

You will build executive relationships, influence client strategy, and lead cross-functional collaboration to drive measurable outcomes. You will work across Marsh offices nationwide, with flexibility to attract top talent.

Qualifications

• Proven experience in insurance, affinity programs, franchise operations, or client relationship management.
• Strong understanding of QSR/franchise ecosystem preferred.
• Demonstrated success in growing strategic accounts.

Responsibilities

• Serve as trusted advisor to QSR/franchise clients with customized risk strategies.
• Build and strengthen executive relationships for world-class client experience.
• Lead program execution with focus on retention and outcomes.
• Collaborate with internal teams and carriers to deliver client-centric solutions.
• Identify and pursue new business opportunities within QSR/franchise market.
• Analyze market trends to uncover growth opportunities.
• Represent Marsh at industry events as a brand ambassador.

Skills

Relationship management

Strategic sales

Executive communication

Account growth

Job description

Marsh is seeking a VP- Client Relationship Manager for the Commercial Franchise Practice. This hybrid, national role focuses on managing and expanding affinity insurance programs for QSR franchising, delivering tailored risk solutions and strategic growth initiatives.

You will build executive relationships, influence client strategy, and lead cross-functional collaboration to drive measurable outcomes. You will work across Marsh offices nationwide, with flexibility to attract top talent.