Franchise Relationship Lead – QSR Risk & Growth

Tech Sales Jobs; Dallas (TX); Hybrid; USD 165,000 - 185,000; Full time

Benefits offered by this job

Hybrid work

Competitive compensation

Performance incentives

Comprehensive benefits

401K savings plan

Tuition assistance

Job summary

Marsh seeks a VP- Client Relationship Manager – Commercial Franchise Practice to lead and expand a portfolio of affinity insurance programs serving national QSR and franchise brands. Join a high-growth, relationship-driven team shaping risk management strategies and driving measurable business impact.

The role offers hybrid work options, leadership exposure, and opportunities to partner with industry leaders across markets nationwide while delivering tailored risk solutions and executive-level

Qualifications

• Proven experience in insurance, affinity programs, franchise operations, or client relationship management.
• Strong understanding of the QSR, hospitality, or franchise ecosystem preferred.
• Demonstrated success building trusted relationships and growing strategic accounts.
• Exceptional communication, presentation, and consultative selling skills.
• Entrepreneurial mindset with strategic thinking and execution ability.
• Strong organizational and project management abilities with attention to detail.
• Ability to thrive in a collaborative, fast-moving environment with national exposure.

Responsibilities

• Serve as a trusted advisor to QSR and franchise clients by delivering customized insurance and risk management strategies aligned to their business objectives.
• Build and strengthen executive-level relationships while ensuring a world-class client experience.
• Lead ongoing program execution with a focus on operational excellence, measurable outcomes, and long-term client retention.
• Collaborate across internal teams and carrier partners to deliver innovative, client-centric solutions.
• Identify and pursue new business opportunities within the QSR and franchise marketplace.
• Analyze market trends, industry developments, and emerging risks to uncover strategic growth opportunities.
• Support business development efforts through consultative presentations, industry networking, and relationship expansion.
• Represent Marsh at conferences, trade associations, and industry events as a visible ambassador of the brand.
• Help shape the future direction of the affinity practice through strategic thinking, market insight, and operational leadership.
• Partner with leadership to enhance service offerings and expand market presence.
• Contribute ideas that improve client engagement, operational efficiency, and competitive differentiation.
• Support and mentor team members while fostering a collaborative, high-performance culture.
• Partner cross-functionally with colleagues across sales, service, analytics, and operations to deliver exceptional results.

Skills

Relationship management

Consultative selling

Executive relationships

Strategic thinking

Business development

Cross-functional collaboration

Job description

Marsh seeks a VP- Client Relationship Manager – Commercial Franchise Practice to lead and expand a portfolio of affinity insurance programs serving national QSR and franchise brands. Join a high-growth, relationship-driven team shaping risk management strategies and driving measurable business impact.

The role offers hybrid work options, leadership exposure, and opportunities to partner with industry leaders across markets nationwide while delivering tailored risk solutions and executive-level