Senior Franchise Risk & Client Relationship Leader

Marsh

Urbandale (IA)

Hybrid

USD 121,000 - 257,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

401(k) plan

Tuition assistance

Job summary

Marsh is recruiting a Client Relationship Manager to lead a portfolio of affinity insurance programs for QSR brands across the country. The role blends relationship management, strategic sales, and risk solutions to deliver measurable client impact in a fast-paced, entrepreneurial environment.

The position supports a national practice with hybrid work options and collaboration with Marsh colleagues and industry partners.

Qualifications

Proven experience in insurance, affinity programs, franchise operations, or client relationship management.
Strong understanding of the QSR, hospitality, or franchise ecosystem preferred.
Demonstrated success building trusted relationships and growing strategic accounts.
Exceptional communication, presentation, and consultative selling skills.

Responsibilities

Serve as a trusted advisor to QSR and franchise clients by delivering customized insurance and risk management strategies.
Build and strengthen executive-level relationships while ensuring a world-class client experience.
Lead ongoing program execution with a focus on operational excellence, measurable outcomes, and long-term client retention.
Collaborate across internal teams and carrier partners to deliver innovative, client-centric solutions.