Premium Vehicle Delivery Specialist

Avis Budget Group; Tampa (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical insurance

Dental insurance

FSA for transit

401k retirement plan

Employee discounts

Job summary

Avis Budget Group in Tampa, FL is seeking an Avis First Customer Experience Specialist to deliver premium, personalized service, including doorstep deliveries and airport arrivals. You’ll ensure every detail is flawless and every interaction is warm, making each rental extraordinary.

We’re looking for at least 1 year in customer service, with strong communication and a professional demeanor. This on-site role offers hourly pay with incentives and comprehensive benefits.

Qualifications

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental
• Professional, friendly demeanor with a focus on customer satisfaction
• Strong verbal and written communication skills
• Technologically proficient and comfortable using various mobile devices
• Valid Driver’s License
• Must be 18 years of age and legally authorized to work in the United States
• Ability to work in a fast-paced environment with strong multitasking and organizational skills
• Willingness to work outdoors in all weather conditions
• On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely
• Ability to lift up to 50 pounds, sit/stand/walk/enter/exit and drive a variety of automobiles in all weather conditions

Responsibilities

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
• Provide a premium customer experience by delivering vehicles directly to customers
• Collaborate with team members and management to coordinate timely vehicle delivery and collection
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

Skills

Customer service

Job description

Avis Budget Group in Tampa, FL is seeking an Avis First Customer Experience Specialist to deliver premium, personalized service, including doorstep deliveries and airport arrivals. You’ll ensure every detail is flawless and every interaction is warm, making each rental extraordinary.

We’re looking for at least 1 year in customer service, with strong communication and a professional demeanor. This on-site role offers hourly pay with incentives and comprehensive benefits.