Premium Car Rental Experience Specialist

Avis First; Tampa (FL); Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

On-the-job training

Paid time off

Medical, Dental and Other Insurance

401k

Employee discounts

Zusammenfassung

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Tampa, FL. This on-site role focuses on delivering a premium, personalized rental experience from delivery to collection and ensuring flawless service at every touchpoint.

You will greet customers, assist with luggage, coordinate logistics, and communicate proactively across channels to meet premium expectations and drive satisfaction.

Qualifikationen

• 1 year of experience in a customer service role (hospitality or car rental preferred).
• Professional, friendly demeanor focused on customer satisfaction.
• Strong verbal and written communication skills; comfortable with mobile devices.
• Must be 18+ and legally authorized to work in the United States.

Aufgaben

• Deliver best-in-class, personalized service to Avis First customers.
• Coordinate timely vehicle delivery and collection with team members.
• Greet customers, assist with luggage, and provide rental vehicle overview.
• Communicate proactively via phone, text, email and app to confirm logistics.

Kenntnisse

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Tools

Mobile devices

Jobbeschreibung

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Tampa, FL. This on-site role focuses on delivering a premium, personalized rental experience from delivery to collection and ensuring flawless service at every touchpoint.

You will greet customers, assist with luggage, coordinate logistics, and communicate proactively across channels to meet premium expectations and drive satisfaction.