Premium Vehicle Delivery & Guest Experience Specialist

avisbudget; Tampa (FL); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bi-weekly hourly wage

On-the-job training

Paid time off

Medical, Dental and Other Insurance

Flexible spending account for transit/

401k

Employee discounts

Descrizione del lavoro

Avis Budget Group in Tampa, FL is seeking an Avis First Customer Experience Specialist to deliver premium, personalized service. You'll greet customers, coordinate vehicle delivery and collection, and ensure every rental is flawless.

This on-site role requires at least 1 year in customer service, strong communication, and the ability to work nights, weekends, and holidays. Earn $16.00 per hour with an incentive program adding up to $5 more per hour, plus benefits.

Competenze

• Minimum 1 year experience in a customer service role.

Mansioni

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction
• Provide a premium customer experience by delivering vehicles directly to customers
• Collaborate with team members and management to coordinate timely vehicle delivery and collection
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

Conoscenze

Customer service

Hospitality

Communication

Tech-savvy

Descrizione del lavoro

Avis Budget Group in Tampa, FL is seeking an Avis First Customer Experience Specialist to deliver premium, personalized service. You'll greet customers, coordinate vehicle delivery and collection, and ensure every rental is flawless.

This on-site role requires at least 1 year in customer service, strong communication, and the ability to work nights, weekends, and holidays. Earn $16.00 per hour with an incentive program adding up to $5 more per hour, plus benefits.