Premium Vehicle Delivery Concierge

avisbudget; Tampa (FL); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-the-job training

Paid time off

Medical, Dental and Other Insurance

401k

Employee discounts

Transit/parking benefits

Descripción de la vacante

Avis Budget Group in Tampa, FL is hiring an Avis First Customer Experience Specialist. Earn $16.00/hour with an incentive up to $5 extra per hour for exceptional service.

This on-site role emphasizes premium, personalized service from doorstep deliveries to airport arrivals, ensuring flawless interactions and customer satisfaction. Ideal candidates bring at least 1 year in customer service, strong communication, and a professional, friendly demeanor.

Formación

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.

Responsabilidades

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction.
• Provide a premium customer experience by delivering vehicles directly to customers.
• Collaborate with team members and management to coordinate timely vehicle delivery and collection.
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.

Conocimientos

Customer service

Communication

Multitasking

Descripción del empleo

Avis Budget Group in Tampa, FL is hiring an Avis First Customer Experience Specialist. Earn $16.00/hour with an incentive up to $5 extra per hour for exceptional service.

This on-site role emphasizes premium, personalized service from doorstep deliveries to airport arrivals, ensuring flawless interactions and customer satisfaction. Ideal candidates bring at least 1 year in customer service, strong communication, and a professional, friendly demeanor.