Premium Vehicle Delivery & Service Specialist

Avis Budget Group; Arlington (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical, Dental and Other Insurance

401k retirement plan

Employee discounts (Avis/Budget)

Job summary

Avis Budget Group in Arlington, VA is hiring an Avis First Customer Experience Specialist. Earn $19.00/hour with an incentive of up to $5 extra per hour, plus comprehensive benefits. You will deliver premium service, arrange vehicle delivery to customers, and communicate logistics for a seamless rental experience.

On-site role with opportunities for growth and real-time customer engagement. The position emphasizes fast-paced, detail-oriented service, professional communication, and a

Qualifications

• Minimum 1 year experience in a customer service role.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.

Responsibilities

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction.
• Provide a premium customer experience by delivering vehicles directly to customers.
• Collaborate with team members and management to coordinate timely vehicle delivery and collection.
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.

Skills

Customer service

Communication

Driver’s license

Job description

Avis Budget Group in Arlington, VA is hiring an Avis First Customer Experience Specialist. Earn $19.00/hour with an incentive of up to $5 extra per hour, plus comprehensive benefits. You will deliver premium service, arrange vehicle delivery to customers, and communicate logistics for a seamless rental experience.

On-site role with opportunities for growth and real-time customer engagement. The position emphasizes fast-paced, detail-oriented service, professional communication, and a