Premium Customer Experience Specialist - Vehicle Delivery

Avis Budget Group; Virginia; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical, Dental and Other Insurance

401k Retirement plan

Employee discounts

Job summary

Avis Budget Group is hiring an Avis First Customer Experience Specialist in a fast-paced, on-site role in the United States. You will deliver premium service by greeting customers, coordinating vehicle delivery, and ensuring a flawless rental experience from doorstep to pickup.

The role emphasizes clear communication, attention to detail, and professionalism, with training provided. On-site work, physical readiness, and flexibility with hours are required.

Qualifications

• 1 year of customer service experience preferred.
• Professional, friendly demeanor and strong communication.
• Comfort with using mobile devices and apps.

Responsibilities

• Deliver best-in-class, personalized interactions for Avis First customers.
• Directly deliver vehicles to customers and coordinate with team for timely delivery.
• Communicate logistics and special requests via phone, text, email, and app.

Skills

Customer service

Communication

Technology proficiency

Valid driver’s license

Physical stamina

Job description

Avis Budget Group is hiring an Avis First Customer Experience Specialist in a fast-paced, on-site role in the United States. You will deliver premium service by greeting customers, coordinating vehicle delivery, and ensuring a flawless rental experience from doorstep to pickup.

The role emphasizes clear communication, attention to detail, and professionalism, with training provided. On-site work, physical readiness, and flexibility with hours are required.