Premium Customer Experience & Vehicle Delivery Specialist

avisbudget; California; On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical insurance

Dental insurance

401k

Employee discounts

Job summary

Avis Budget Group in San Francisco, CA is hiring an Avis First Customer Experience Specialist. Earn $22.54 per hour with an incentive up to $5 extra per hour. You will deliver premium, personalized service, directly hand vehicles to customers, and ensure flawless, welcoming experiences from arrival to departure.

We seek hospitality or car rental experience, strong communication, and the ability to work on-site. Applicants must be 18+, have a valid license, and be able to lift up to 50 pounds.

Qualifications

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.

Responsibilities

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction.
• Provide a premium customer experience by delivering vehicles directly to customers.
• Collaborate with team members and management to coordinate timely vehicle delivery and collection.
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Flexibility

Valid driver's license

Job description

Avis Budget Group in San Francisco, CA is hiring an Avis First Customer Experience Specialist. Earn $22.54 per hour with an incentive up to $5 extra per hour. You will deliver premium, personalized service, directly hand vehicles to customers, and ensure flawless, welcoming experiences from arrival to departure.

We seek hospitality or car rental experience, strong communication, and the ability to work on-site. Applicants must be 18+, have a valid license, and be able to lift up to 50 pounds.