Premium Vehicle Delivery Concierge

Avis Budget Group; Fort Lauderdale (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Bi-weekly hourly wage

On-the-job training

Paid time off

Medical, Dental and Other Insurance

Flexible spending account opportunity

Retirement benefits (401k)

Employee discounts

Job summary

Avis Budget Group in Fort Lauderdale, FL is hiring an Avis First Customer Experience Specialist. This on-site role offers $17.50/hour with an incentive program that can add up to $5 per hour, rewarding exceptional customer service in a premium rental experience.

You will deliver vehicles, greet customers, coordinate deliveries and collections, and communicate across channels to ensure flawless service from start to finish.

Qualifications

• Minimum 1 year experience in a customer service role.

Responsibilities

• Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction.
• Provide a premium customer experience by delivering vehicles directly to customers.
• Collaborate with team members and management to coordinate timely vehicle delivery and collection.
• Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
• Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.

Skills

Customer service

Communication skills

Valid Driver's License

Job description

Avis Budget Group in Fort Lauderdale, FL is hiring an Avis First Customer Experience Specialist. This on-site role offers $17.50/hour with an incentive program that can add up to $5 per hour, rewarding exceptional customer service in a premium rental experience.

You will deliver vehicles, greet customers, coordinate deliveries and collections, and communicate across channels to ensure flawless service from start to finish.