Premium Vehicle Delivery & Customer Experience Specialist

United States 1 AB Car Rental Services, Inc; Kenner (LA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Bi-weekly wage

On-the-job training

Paid time off

Medical, dental & other insurance

401k benefits

Employee discounts

Job summary

Avis Budget Group in Kenner, LA is seeking an Avis First Customer Experience Specialist to deliver premium, personalized service from doorstep deliveries to airport arrivals. You will be the face of first-class service, ensuring every interaction is warm, flawless, and customer-focused in a fast-paced environment.

With at least 1 year in customer service, you will communicate clearly across phone, text, email, and app, coordinate vehicle delivery, and greet customers on arrival, opening doors

Qualifications

• Minimum 1 year experience in customer service, hospitality or car rental.
• Professional, friendly demeanor with customer satisfaction focus.
• Valid driver’s license and legal work status in the United States.

Responsibilities

• Serve as front-line experience for Avis First customers from delivery to collection.
• Ensure clear communication, smooth logistics, and premium service at every step.
• Deliver best-in-class experience when delivering vehicles to customers.
• Coordinate timely vehicle delivery and collection with the team.
• Communicate proactively with premium customers via phone, text, email and app.
• Greet customers, assist with luggage, and provide vehicle overview.

Skills

Customer service

Communication skills

Technology proficiency

Driver's license

Flexible schedule

Job description

Avis Budget Group in Kenner, LA is seeking an Avis First Customer Experience Specialist to deliver premium, personalized service from doorstep deliveries to airport arrivals. You will be the face of first-class service, ensuring every interaction is warm, flawless, and customer-focused in a fast-paced environment.

With at least 1 year in customer service, you will communicate clearly across phone, text, email, and app, coordinate vehicle delivery, and greet customers on arrival, opening doors