Premium Store Advisor — Bonus & Equity Eligible

ON.com LLC; Southlake (TX); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k program

Employee discount

Vacation time

Job summary

ON.com LLC is seeking a Store Advisor to be the brand ambassador and primary creator of our premium, individualized fan experience in-store in Southlake, TX. You will master our Cloud CX Premium service and execute the 5 Steps of Service to foster long-term loyalty and a welcoming atmosphere.

Reporting to the Store Leader, you will support guest interactions with elevated product education, ensure inventory accuracy, and uphold premium visual standards.

Qualifications

• 1+ years in retail, hospitality, or customer-facing environments.
• Growth mindset and a passion for learning.
• Reliable with a record of consistent performance and following SOPs.
• Strong communication skills and team-first spirit.

Responsibilities

• Deliver a premium, individualized in-store experience using Cloud CX principles.
• Support guest interactions with elevated product education to overcome hesitations.
• Execute daily operations with meticulous attention to detail and maintain premium visuals.
• Ensure accurate inventory management reflecting On’s positioning and standards.
• Collaborate with the team and engage the community to start and finish shifts smoothly.

Skills

Customer service

Retail experience

Communication

Team player

Job description

ON.com LLC is seeking a Store Advisor to be the brand ambassador and primary creator of our premium, individualized fan experience in-store in Southlake, TX. You will master our Cloud CX Premium service and execute the 5 Steps of Service to foster long-term loyalty and a welcoming atmosphere.

Reporting to the Store Leader, you will support guest interactions with elevated product education, ensure inventory accuracy, and uphold premium visual standards.