Premium In-Store Experience Advisor

ON.com LLC; Washington (District of Columbia); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discount

401k program

15 days vacation

Store closed on Christmas Day

Product perks

Job summary

On seeks a Store Advisor to be a brand ambassador and primary creator of our premium in-store fan experience. You will master Cloud CX and execute the 5 Steps of Service to build long-term loyalty, while guiding guests through personalized product education and try-on rituals.

Reporting to the Store Leader, you will handle daily tasks with meticulous attention to detail, maintain premium visuals, and manage inventory. Night/weekend shifts and holidays are required.

Qualifications

• 1+ years of experience in retail, hospitality, or customer-facing environments.
• Growth mindset and willingness to learn new products or processes.
• Reliable with a track record of meeting retail SOPs.
• Strong communication and teamwork in a fast-paced environment.

Responsibilities

• Deliver a premium, individualized in-store experience.
• Support guest interactions with personalized product education.
• Maintain premium visual standards and accurate inventory management.
• Engage with the community and collaborate with the team to start and finish shifts well.

Skills

Retail experience

Customer service

Communication skills

Team player

Detail-oriented

Job description

On seeks a Store Advisor to be a brand ambassador and primary creator of our premium in-store fan experience. You will master Cloud CX and execute the 5 Steps of Service to build long-term loyalty, while guiding guests through personalized product education and try-on rituals.

Reporting to the Store Leader, you will handle daily tasks with meticulous attention to detail, maintain premium visuals, and manage inventory. Night/weekend shifts and holidays are required.