Premium Service Sales Specialist

Serenity-Healthcare-1; Provo (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employer-paid benefits 90%

401(k) retirement plan

Paid time off: 10 days + 15 after year

Job summary

Serenity in Provo, UT is seeking a on-site Member Sales Associate to guide clients through available options, helping them feel informed and confident in their decisions. You will move clients forward while delivering premium service and maintaining momentum across interactions.

The role emphasizes listening, careful questioning, and seamless collaboration with internal teams to ensure a smooth client journey. Growth potential exists as Serenity expands and meets strong performance targets.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.

Responsibilities

• Guide clients through options with clarity and consultative approach.
• Listen carefully, ask the right questions, document client information thoroughly.
• Work toward individual KPIs and team performance with accountability.
• Handle objections calmly and redirect toward solutions while maintaining momentum.
• Coordinate handoffs between internal teams to keep the client experience seamless.
• Follow up with clients to ensure momentum and prevent gaps.

Skills

Customer-facing

Goal-oriented

Active listening

Resilience

Effective communication

High-volume interactions

Leadership potential

Job description

Serenity in Provo, UT is seeking a on-site Member Sales Associate to guide clients through available options, helping them feel informed and confident in their decisions. You will move clients forward while delivering premium service and maintaining momentum across interactions.

The role emphasizes listening, careful questioning, and seamless collaboration with internal teams to ensure a smooth client journey. Growth potential exists as Serenity expands and meets strong performance targets.