Premium Client Sales Specialist

Serenity Healthcare; Lehi (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

High%20quality%20health%20coverage

401(k) retirement plan

Paid time off (PTO)

Job summary

Serenity is seeking a Member Sales Associate to guide clients through options and next steps, ensuring they feel informed and confident in decisions. You will listen actively, document details, and coordinate with internal teams to maintain a seamless client experience.

The role rewards high-performance with a structured schedule, strong benefits, and growth opportunities within an on-site, premium service environment in Utah.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience in hospitality, retail, concierge, or premium service environments.
• Track record of hitting goals or performance targets and self-motivation to raise the bar.
• Ability to build trust quickly so clients feel comfortable immediately.
• Ability to handle rejection without taking it personally and stay outcome-focused.
• Strong active listening skills to catch meaning, not just words.
• Capacity to manage a high volume of interactions without quality slip.
• Some leadership experience or interest in growing into a team lead role.

Responsibilities

• Guide clients through options with clarity and a consultative approach, encouraging next steps.
• Listen, ask questions, and document client information accurately.
• Work toward individual KPIs and contribute to team performance goals.
• Handle objections with composure and redirect to solutions while maintaining momentum.
• Coordinate handoffs between internal teams to keep the client experience seamless.
• Follow up with clients to ensure momentum and avoid dropped leads.

Skills

Customer-facing experience

Goal-oriented

Trust building

Resilience to rejection

Active listening

High-volume interaction handling

Leadership interest

Job description

Serenity is seeking a Member Sales Associate to guide clients through options and next steps, ensuring they feel informed and confident in decisions. You will listen actively, document details, and coordinate with internal teams to maintain a seamless client experience.

The role rewards high-performance with a structured schedule, strong benefits, and growth opportunities within an on-site, premium service environment in Utah.