Premium Member Sales Associate — High-Impact On-Site Growth

Serenity-Healthcare-1; Loveland (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Holidays

Promotion opportunities

Condensed work week

Job summary

Serenity is growing its client-facing team and we're looking for a Member Sales Associate who helps clients feel informed, confident in their decisions, and driven by meaningful results. In this on-site, full-time role, you'll guide clients through options with clarity, listen carefully, and document information accurately while working toward personal and team KPIs.

You should be comfortable handling objections, coordinating handoffs between internal teams, and following up to keep momentum and

Qualifications

• 2+ years of full-time, high-quality customer-facing experience in hospitality, retail, concierge, sales-adjacent, or premium service environments.
• Track record of hitting goals or performance targets; self-motivation to keep raising the bar.
• Builds trust quickly; people feel comfortable with you almost immediately.
• Handles rejection well—learns from it and stays focused on the outcome.
• Strong active listening skills; catches what people mean, not just what they say.
• Able to manage a high volume of interactions without letting quality slip.
• Some leadership experience or the desire to grow into one—team leads and shift supervisors encouraged.

Responsibilities

• Guide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step.
• Listen carefully, ask the right questions, and document client information accurately and thoroughly.
• Work toward individual KPIs and contribute to team performance goals with consistency and accountability.
• Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving.
• Coordinate handoffs between internal teams to ensure the client experience stays seamless.
• Follow up with clients to keep momentum moving and ensure nothing falls through the cracks.

Skills

Customer-facing excellence

Active listening

Trust building

Objection handling

Achievement mindset

High-volume handling

Leadership potential

Job description

Serenity is growing its client-facing team and we're looking for a Member Sales Associate who helps clients feel informed, confident in their decisions, and driven by meaningful results. In this on-site, full-time role, you'll guide clients through options with clarity, listen carefully, and document information accurately while working toward personal and team KPIs.

You should be comfortable handling objections, coordinating handoffs between internal teams, and following up to keep momentum and