Premium Member Sales Associate - Consultative Growth

Serenity Healthcare; Richardson (TX); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO 10 days

Holidays

Career growth

Job summary

Serenity Healthcare is hiring a Member Sales Associate to guide clients through options, document details, and move them toward decisions with a consultative approach. This on-site role emphasizes achieving KPIs, handling objections gracefully, and coordinating with internal teams to ensure a seamless client experience.

Candidates should have 2+ years in customer-facing roles, with a proven ability to meet targets.

Qualifications

• 2+ years in customer-facing roles, hospitality or retail preferred.
• Proven track record of hitting goals and targets.
• Strong listening and communication skills with a consultative approach.

Responsibilities

• Guide clients through options with a consultative approach to move them forward.
• Listen, ask questions, and document client information accurately.
• Work toward KPIs and contribute to team performance.
• Handle objections calmly and pivot to solutions.
• Coordinate handoffs between internal teams to ensure a seamless experience.
• Follow up with clients to maintain momentum.

Skills

Customer service

Active listening

Communication

High volume handling

Leadership potential

Goal oriented

Job description

Serenity Healthcare is hiring a Member Sales Associate to guide clients through options, document details, and move them toward decisions with a consultative approach. This on-site role emphasizes achieving KPIs, handling objections gracefully, and coordinating with internal teams to ensure a seamless client experience.

Candidates should have 2+ years in customer-facing roles, with a proven ability to meet targets.