Member Sales Specialist - High-Touch & Growth

Serenity-Healthcare-1; Alpharetta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

401(k) retirement plan

PTO days and paid holidays

Growth and promotion potential

Job summary

Serenity is seeking a Member Sales Associate to guide clients through options, answer questions, and move them toward confident decisions. This on-site role emphasizes high-quality, relationship-based service with clear performance targets.

You'll build trust quickly, handle objections calmly, document client information accurately, and collaborate with internal teams to ensure a seamless client experience while pursuing individual and team KPIs.

Qualifications

• 2+ years of full-time, customer-facing experience.
• Track record of hitting goals or performance targets.
• Ability to build trust quickly and handle rejection well.
• Strong active listening and documentation skills.
• Able to manage a high volume of interactions and pursue growth into leadership.

Responsibilities

• Guide clients through options with clarity and a consultative approach.
• Listen, ask questions, and document client information accurately.
• Work toward personal and team KPIs with consistency and accountability.
• Handle objections calmly and redirect toward solutions.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing experience

Goal achievement

Active listening

High-volume interactions

Leadership potential

Resilience to rejection

Trust building

Job description

Serenity is seeking a Member Sales Associate to guide clients through options, answer questions, and move them toward confident decisions. This on-site role emphasizes high-quality, relationship-based service with clear performance targets.

You'll build trust quickly, handle objections calmly, document client information accurately, and collaborate with internal teams to ensure a seamless client experience while pursuing individual and team KPIs.