Premium Lifestyle Leasing & Sales Consultant

Cortland; Birmingham (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Cortland in Birmingham, AL is seeking a Leasing & Sales Consultant to drive occupancy and revenue at the community. You will blend proactive sales, resident engagement, and a concierge-style approach to turn prospects into residents and deliver an exceptional living experience.

You will manage a sales pipeline, use consultative selling, and keep CRM records accurate while driving lead activity and pipeline health.

Qualifications

• 6+ months of sales, customer-facing, or performance-driven experience preferred.
• Strong desire to succeed in a goal-oriented, fast-paced sales environment.
• Confident, persuasive, and people-focused with a natural ability to build rapport.
• Coachable and resilient, with a positive attitude and willingness to learn.

Responsibilities

• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs.
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling techniques to uncover needs, present solutions, and create value for each prospect.
• Keep CRM records accurate and up to date for all potential resident interactions.
• Monitor and report on lead activity, conversion metrics, and pipeline health.
• Stay organized and disciplined to ensure timely follow-up and consistent engagement.
• Guide potential residents through the leasing process with confidence and care, making it simple and enjoyable.
• Deliver a concierge-level experience by anticipating needs and creating memorable interactions.
• Build lasting relationships that inspire loyalty and referrals through exceptional service.
• Represent the community as an ambassador, showcasing not just homes but a lifestyle of comfort and premium living.
• Handle objections gracefully, turning challenges into opportunities.
• Establish, manage, and maintain marketing programs and social media presence to attract residents.
• Plan and execute resident events and engagement programs that strengthen community ties.

Skills

Communication skills

Negotiation

Time management

Prospecting

Tools

CRM system

Job description

Cortland in Birmingham, AL is seeking a Leasing & Sales Consultant to drive occupancy and revenue at the community. You will blend proactive sales, resident engagement, and a concierge-style approach to turn prospects into residents and deliver an exceptional living experience.

You will manage a sales pipeline, use consultative selling, and keep CRM records accurate while driving lead activity and pipeline health.