Premium Leasing & Concierge Sales Consultant

Cortland; Alexandria (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cortland is seeking a Leasing & Sales Consultant in the Alexandria, VA area to drive occupancy and revenue for a Cortland community. You will sell a lifestyle, engage prospects, and guide them through a seamless leasing journey with a concierge-level experience.

You will manage a prospect pipeline, use consultative sales techniques, and maintain accurate CRM records while representing Cortland’s premium brand and community-focused values.

Qualifications

• 6+ months of sales, customer-facing, or performance-driven experience preferred.

Responsibilities

• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs.
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident.
• Keep CRM records accurate and up to date for all potential resident interactions.
• Monitor and report on lead activity, conversion metrics, and pipeline health.
• Stay organized and disciplined to ensure timely follow-up and consistent engagement.
• Guide potential residents through the leasing process with confidence and care, making it a simple, stress-free journey.
• Deliver a concierge-level experience by anticipating needs, offering personalized solutions, and creating memorable interactions.
• Build lasting relationships that inspire loyalty and referrals through exceptional service.
• Represent the community as an ambassador, showcasing not just homes but a lifestyle of premium living.
• Handle objections gracefully, turning challenges into opportunities.
• Establish, manage, and maintain marketing programs and social media presence to attract and retain residents.
• Plan and execute resident events and engagement programs that strengthen community ties.
• Respond to coaching and feedback with agility; implement best practices promptly.
• Adjust sales approach based on market conditions, prospect needs, and leadership guidance.
• Maintain integrity, accountability, and reliability in all aspects of performance.
• Maintain a polished, approachable presence that reflects our premium brand standards in every interaction.

Skills

Sales

Customer-facing

CRM systems

Communication

Negotiation

Relationship building

Time management

Prospecting

Job description

Cortland is seeking a Leasing & Sales Consultant in the Alexandria, VA area to drive occupancy and revenue for a Cortland community. You will sell a lifestyle, engage prospects, and guide them through a seamless leasing journey with a concierge-level experience.

You will manage a prospect pipeline, use consultative sales techniques, and maintain accurate CRM records while representing Cortland’s premium brand and community-focused values.