Premium Leasing & Sales Concierge

Cortland; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Cortland, a premier multifamily real estate firm, is seeking a Leasing & Sales Consultant in Atlanta, GA. You will drive occupancy and revenue through proactive sales, nurture leads, and convert prospects into residents while delivering an elevated living experience.

Responsibilities include managing the sales pipeline, leveraging CRM for interactions, and coordinating resident events to strengthen community ties. Join Cortland to represent a premium brand and help residents feel at home.

Qualifications

• 6+ months of sales, customer‑facing, or performance‑driven experience preferred.
• Strong desire to succeed in a goal‑oriented, fast‑paced sales environment.
• Confident, persuasive, and people‑focused with a natural ability to build rapport.
• Coachable and resilient, with a positive attitude and willingness to learn.
• Motivated by targets, results, and earning potential; comfortable being held to goals.
• Organized and disciplined with follow‑up, time management, and attention to detail.
• Comfortable learning and using CRM systems to track leads and customer interactions.
• Professional, polished, and approachable with a strong sense of personal presentation.
• Aligns with company values and takes pride in representing a premium brand experience.

Responsibilities

• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs.
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident.
• Keep CRM records accurate and up to date for all potential resident interactions.
• Monitor and report on lead activity, conversion metrics, and pipeline health.
• Stay organized and disciplined to ensure timely follow-up and consistent engagement.
• Guide potential residents through the leasing process with confidence and care, making it simple and enjoyable.
• Deliver a concierge‑level experience by anticipating needs, offering personalized solutions, and creating memorable interactions.
• Build lasting relationships that inspire loyalty and referrals through exceptional service.
• Represent the community as an ambassador, showcasing not just homes but a lifestyle of comfort and premium living.
• Handle objections gracefully, turning challenges into opportunities.
• Establish, manage, and maintain marketing programs and social media presence to attract and retain residents.
• Plan and execute resident events and engagement programs that strengthen community ties.

Skills

Sales experience

Customer-facing

CRM experience

Communication

Tools

CRM software

Job description

Cortland, a premier multifamily real estate firm, is seeking a Leasing & Sales Consultant in Atlanta, GA. You will drive occupancy and revenue through proactive sales, nurture leads, and convert prospects into residents while delivering an elevated living experience.

Responsibilities include managing the sales pipeline, leveraging CRM for interactions, and coordinating resident events to strengthen community ties. Join Cortland to represent a premium brand and help residents feel at home.