Premium Client Advisor

Serenity-Healthcare-1; Summerlin South (NV); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

PTO

Paid holidays

Growth opportunities

Job summary

Serenity is seeking a Member Sales Associate to join our on-site team in Summerlin South, NV. You will guide clients through options, build trust, and ensure they feel informed and confident in their decisions.

You will listen actively, document details, meet personal KPIs, and collaborate with internal teams to deliver a seamless client experience. The role offers growth potential and comprehensive benefits.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Strong ability to build trust and handle rejection.
• Excellent listening and communication skills.

Responsibilities

• Guide clients through options with clarity and confidence, encouraging next steps.
• Listen, ask questions, and document client information accurately.
• Work toward personal KPIs and contribute to team goals with consistency.
• Handle objections with composure and redirect toward solutions while maintaining momentum.
• Coordinate handoffs between internal teams to keep the client experience seamless.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer service

Active listening

Communication

Relationship building

Goal orientation

Job description

Serenity is seeking a Member Sales Associate to join our on-site team in Summerlin South, NV. You will guide clients through options, build trust, and ensure they feel informed and confident in their decisions.

You will listen actively, document details, meet personal KPIs, and collaborate with internal teams to deliver a seamless client experience. The role offers growth potential and comprehensive benefits.