Pre-Surgical Operations Lead & Training Coordinator

Emerson Health; Concord (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Emerson Health is seeking a Clinical Coordinator for the Pre-Surgical Testing Department. This role reports to the Nurse Practitioner Lead and Perioperative Nurse Manager and oversees core coordinator duties.

You will coordinate workflow, manage staff coverage, and schedule Pre-Surgical Testing appointments while supporting training and onboarding for new coordinators. Ensuring documentation completeness and interdepartmental communication is essential.

Qualifications

• High School Diploma or equivalent required.
• Associate degree in healthcare, business administration, or related field preferred.
• Minimum of three (3) years of healthcare, medical office, ambulatory care, surgical services, or hospital experience required.
• Previous experience as a trainer, preceptor, lead, resource staff member, or in an informal leadership role is preferred.

Responsibilities

• Lead Clinical Coordinators within the Pre-Surgical Testing Department and serve as the lead resource for the team.
• Coordinate workflow and staff coverage to meet daily operational requirements.
• Schedule Pre-Surgical Testing appointments and coordinate complex surgical workflows.
• Support training and onboarding of new Clinical Coordinators.
• Monitor the completeness of pre-operative documentation and ensure regulatory compliance.
• Facilitate communication among providers, patients, surgical offices, and hospital departments.

Skills

Customer service

Leadership

Communication

Prioritization

Medical terminology

Scheduling

EMR proficiency

Confidentiality

Critical thinking

Team collaboration

Education

High School Diploma

Associate degree preferred

Tools

EMR systems

Computer systems

Job description

Emerson Health is seeking a Clinical Coordinator for the Pre-Surgical Testing Department. This role reports to the Nurse Practitioner Lead and Perioperative Nurse Manager and oversees core coordinator duties.

You will coordinate workflow, manage staff coverage, and schedule Pre-Surgical Testing appointments while supporting training and onboarding for new coordinators. Ensuring documentation completeness and interdepartmental communication is essential.