Lead Clinical Ops Coordinator - Pre-Surgical Testing

Emerson Hospital; West Concord (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Emerson Hospital is seeking a Full-Time Clinical Coordinator in the Pre-Surgical Testing department. You will lead Clinical Coordinators, coordinate daily workflows, and schedule pre-op testing to ensure complete documentation and smooth patient experiences.

The role requires 3+ years in healthcare settings, strong communication, and ability to train staff. No licensure is required; this is a fast-paced position with a focus on quality patient service.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Healthcare, Business Administration, or related field preferred.
• Minimum of three (3) years of healthcare, medical office, ambulatory care, surgical services, or hospital experience required.
• Previous experience in Pre-Surgical Testing strongly preferred.
• Previous experience serving as a trainer, preceptor, lead, resource staff member, or in an informal leadership role preferred.
• Licensure and/or Certification: None required.

Responsibilities

• Perform all core Clinical Coordinator functions in the Pre-Surgical Testing Department.
• Serve as lead resource for Clinical Coordinators; coordinate workflow and staff coverage.
• Schedule Pre-Surgical Testing appointments and monitor pre-operative documentation.
• Facilitate communication among providers, patients, surgical offices, and hospital departments.
• Liaise between frontline staff and departmental leadership to support compliant, efficient operations and patient service.

Skills

Customer service

Leadership

Communication

Prioritization

Medical terminology

Scheduling

EMR systems

Confidentiality

Critical thinking

Collaboration

Education

High school diploma or equivalent

Associate degree preferred

Job description

Emerson Hospital is seeking a Full-Time Clinical Coordinator in the Pre-Surgical Testing department. You will lead Clinical Coordinators, coordinate daily workflows, and schedule pre-op testing to ensure complete documentation and smooth patient experiences.

The role requires 3+ years in healthcare settings, strong communication, and ability to train staff. No licensure is required; this is a fast-paced position with a focus on quality patient service.