Pre-Sales Solutions Architect, Mid-Market (Core Team)

Atlassian; New York (NY); On-site; USD 168,000 - 220,000; Full time

Benefits offered by this job

Health coverage

Volunteer days

Wellness resources

Job summary

Atlassian in New York is seeking a senior pre-sales professional to partner with sales teams on Mid-Market Accounts, diagnosing customer needs and mapping them to Atlassian products and solutions. You will lead value-based demonstrations and collaborate with executives and technical stakeholders to drive win opportunities.

You will continuously expand knowledge across Atlassian’s portfolio, work with cross-functional teams to shape solutions, and ensure customer success while representing our

Qualifications

• 5+ years of experience interacting with mid-market customers in a pre-sales capacity.
• Creative problem solver who translates complex business problems into solutions.
• Comfort in both business and technical contexts, engaging executives and technical audiences.
• Eager to learn, accept feedback, and drive customer success with Atlassian.
• Customer-centric mindset with a track record of executive relationships and cross-team collaboration.

Responsibilities

• Partner with direct sales, partners and account teams on Mid-Market Accounts to map customer profile and roadmaps.
• Conduct customer discovery to understand current state and business problems and map to Atlassian products.
• Identify cross-product opportunities and expand solutions.
• Diagnose client pain points and articulate value of Atlassian offerings.
• Lead compelling value-based demonstrations for diverse stakeholders, from individual demos to portfolio-wide vision.
• Guide customers' technical needs in the sales process to gain buy-in for Atlassian decisions.
• Forge strong partnerships with account executives and discuss pipeline and opportunities regularly.
• Document product feedback and competitive intelligence and share with product management.
• Continuously learn and refine pre-sales, product, solution and platform knowledge.
• Build and maintain knowledge of Atlassian product progress and sales processes.

Skills

Pre-sales experience

Strong communication

Multi-level presentation

Business-technical fluency

Tools

CRM systems

Demo software

Job description

Atlassian in New York is seeking a senior pre-sales professional to partner with sales teams on Mid-Market Accounts, diagnosing customer needs and mapping them to Atlassian products and solutions. You will lead value-based demonstrations and collaborate with executives and technical stakeholders to drive win opportunities.

You will continuously expand knowledge across Atlassian’s portfolio, work with cross-functional teams to shape solutions, and ensure customer success while representing our