Pre-Sales Solution Engineer: Align Tech with Business Value

SERVICEWARE

London (OH)

Remote

USD 90,000 - 120,000

Full time

7 hours ago

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Job summary

SERVICEWARE is seeking a Solution Engineer to bridge customer needs with our SaaS offerings. You will run technical discovery sessions, craft tailored demonstrations, and support complex sales cycles from qualification to close.

Build strong executive-facing narratives and collaborate with Sales, Product, and Delivery teams across time zones. You will translate customer requirements into practical solutions, create value propositions, and help address security, integration, and scalability

Qualifications

Experience in solution engineering, sales engineering, or similar customer-facing roles.
Ability to explain complex concepts to technical and non-technical audiences.
Background in supporting B2B software, SaaS, or enterprise tech sales.
Confidence leading discovery sessions, demos, and technical validation meetings.
Strong ability to link solution capabilities to customer value and outcomes.

Responsibilities

Lead technical and business discovery sessions, understand goals, challenges, and decision criteria.
Prepare and deliver tailored product demonstrations for diverse stakeholders.
Support sales cycles from qualification to close and identify risks or blockers.
Assist with RFPs, RFIs, security questionnaires, and technical assessments.
Design and support proof-of-concept activities with clear success criteria and timelines.
Collaborate across Sales, Product, Customer Success, and Delivery teams.
Articulate differentiation and value to move conversations toward business impact.