Practice Operations Lead, Mental Health Front Office

Silversmith Capital Partners; Wheat Ridge (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Lead Practice Coordinator to oversee front office operations across assigned practice group locations, ensuring top-notch patient and clinician service in-person and via telehealth. You will handle scheduling, patient check-in/out, payments, insurance verification, and collaborate with clinicians and Practice Coordinators.

Requires 2+ years in healthcare operations or 1+ year of exceptional performance; high school or equivalent required, associate/bachelor

Qualifications

• Able to multitask and prioritize duties to support seamless patient experience.
• Comfortable working independently and as part of a team.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee front office daily activities for assigned practice group locations.
• Ensure quality customer service for in-person and remote patients and clinicians.
• Manage schedules, check-ins/outs, and payments; verify insurance eligibility.

Skills

Multitasking

Teamwork

Communication

MS Office & EMRs

HIPAA

Travel

Education

High School or equivalent

Associate/Bachelor preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Lead Practice Coordinator to oversee front office operations across assigned practice group locations, ensuring top-notch patient and clinician service in-person and via telehealth. You will handle scheduling, patient check-in/out, payments, insurance verification, and collaborate with clinicians and Practice Coordinators.

Requires 2+ years in healthcare operations or 1+ year of exceptional performance; high school or equivalent required, associate/bachelor