Practice Operations Lead for Mental Health Clinic

Silversmith Capital Partners; Princeton (NJ); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

AD&D insurance

Short and long-term disability

Life insurance

401(k) with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Lead Practice Coordinator in New Jersey to oversee front office activities across multiple practice locations, ensuring top‑tier patient service for in‑person and remote patients and clinicians.

The role covers scheduling, check‑in/out, and billing support, with onsite duties and travel between locations, a $25.25/hour base plus quarterly incentives, and a comprehensive benefits package.

Qualifications

• High School or equivalent required, associates/bachelor’s degree preferred.
• 2+ years in a healthcare operations role or 1+ year exceptional performance in similar role.

Responsibilities

• Oversee front office daily activities for assigned practice group locations.
• Ensure quality customer service for in-person and remote patients and clinicians.
• Handle scheduling, front desk duties, and patient communications.
• Assist with insurance eligibility verification and patient billing inquiries.
• Coordinate with clinicians and Practice Coordinators to meet KPIs.
• Lead onboarding and training for new Practice Coordinators.

Job description

LifeStance Health is seeking a Lead Practice Coordinator in New Jersey to oversee front office activities across multiple practice locations, ensuring top‑tier patient service for in‑person and remote patients and clinicians.

The role covers scheduling, check‑in/out, and billing support, with onsite duties and travel between locations, a $25.25/hour base plus quarterly incentives, and a comprehensive benefits package.