Practice Operations Lead — Front Desk & Clinician Support

LifeStance Health Inc.; Princeton (NJ); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

401(k) with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Lead Practice Coordinator to oversee front office operations across our Princeton-area locations. You will ensure top-notch patient service, manage check-in/out, and coordinate scheduling for clinicians and staff.

The role requires multitasking, strong communication, HIPAA familiarity, and the ability to travel between group locations 100% onsite. A healthcare operations background is preferred.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 2+ years in a healthcare operations role or 1+ year in a similar role.
• Excellent communication and organizational skills; HIPAA knowledge.

Responsibilities

• Oversee front office daily activities for assigned practice locations.
• Provide exceptional customer service to in-person and remote patients.
• Manage patient check-in/out and payment/billing questions.
• Coordinate clinician schedules and practice group KPI achievement.
• Assist with onboarding and training of new front office staff.

Skills

Multitasking

Communication

HIPAA

EMRs

Microsoft Office

Travel readiness

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

EMRs

Microsoft Office

Job description

LifeStance Health Inc. is seeking a Lead Practice Coordinator to oversee front office operations across our Princeton-area locations. You will ensure top-notch patient service, manage check-in/out, and coordinate scheduling for clinicians and staff.

The role requires multitasking, strong communication, HIPAA familiarity, and the ability to travel between group locations 100% onsite. A healthcare operations background is preferred.