Practice Operations Leader

LifeStance Health; Princeton (NJ); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Parental leave

Paid time off

Job summary

LifeStance Health in Princeton Junction, NJ is seeking a Lead Practice Coordinator to oversee front office daily activities across assigned practice group locations, ensuring high-quality patient and clinician service.

You will manage scheduling, billing follow-up, insurance eligibility, and onboarding, while promoting LifeStance culture and coordinating with clinicians. This role requires 2+ years in healthcare operations and strong communication.

Qualifications

• High School diploma required; associate/bachelor’s preferred.
• 2+ years in healthcare operations or 1+ year exceptional performance in similar role.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and EMRs.

Responsibilities

• Lead front office daily activities across assigned practice locations.
• Ensure quality customer service for in-person and remote patients.
• Coordinate onboarding and training for new Practice Coordinators.
• Maintain KPI achievement and effective inter-office communication.
• Handle scheduling, billing questions, and insurance eligibility.

Skills

Multitasking

Teamwork

Communication

MS Office & EMRs

HIPAA compliance

Travel flexibility

Education

High School Diploma

Associate/Bachelor preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health in Princeton Junction, NJ is seeking a Lead Practice Coordinator to oversee front office daily activities across assigned practice group locations, ensuring high-quality patient and clinician service.

You will manage scheduling, billing follow-up, insurance eligibility, and onboarding, while promoting LifeStance culture and coordinating with clinicians. This role requires 2+ years in healthcare operations and strong communication.