Practice Operations Lead

One Medical; City of White Plains (NY); In loco; USD 39.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Medical/Dental/Vision plans

Pre-Tax commuter benefits

PTO cash outs

Descrizione del lavoro

One Medical in White Plains, NY is hiring a Practice Coordinator to lead a busy primary care practice onsite. You will champion best practices, coach a diverse team, manage scheduling, inventory, and facilities, and ensure a high-quality patient experience across front-office and clinical tasks.

You’ll collaborate with the Operations Manager, support change initiatives, and help drive operational excellence while maintaining strong communication with patients and staff.

Competenze

• At least 1 year in a supervisory or lead role in high touch customer service or patient-facing healthcare.
• Proven ability to foster collaborative team dynamics and engage staff.
• Experience in multi-disciplinary teams with feedback-driven culture.
• Strong written and verbal communication skills.
• One Medical clinical training and state required education/certifications within 6 months (sponsored).

Mansioni

• Support practice readiness through regular team check-ins and shift scheduling.
• Lead coaching, training and recognition of team members.
• Drive performance via daily management and metrics.
• Oversee inventory, supplies, and billing-related tasks.
• Support financial health through budget review and revenue cycle awareness.
• Monitor patient experience metrics and address service gaps.
• Collaborate with Clinical Leadership to improve population health outcomes.
• Ensure smooth patient intake and scheduling with strong billing/insurance knowledge.
• Handle front-of-house duties and facility coordination.
• Assist with clinical duties such as venipuncture and vitals when needed.

Conoscenze

Supervisory experience

Team leadership

Customer-facing healthcare

Communication skills

Change management

Formazione

Clinical training certification

Descrizione del lavoro

One Medical in White Plains, NY is hiring a Practice Coordinator to lead a busy primary care practice onsite. You will champion best practices, coach a diverse team, manage scheduling, inventory, and facilities, and ensure a high-quality patient experience across front-office and clinical tasks.

You’ll collaborate with the Operations Manager, support change initiatives, and help drive operational excellence while maintaining strong communication with patients and staff.