Practice Operations & Front Desk Coordinator

TuftsMedicine; Framingham (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine in Framingham, MA is seeking an entry-level administrative assistant to provide clinic and office support under general supervision. You will handle patient scheduling, registration, and daily clerical tasks, contributing to smooth clinic operations and a positive patient experience.

The role emphasizes strong communication, basic billing knowledge, and confidentiality as you support revenue cycle processes and collaborate with clinicians.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments and labs, coordinating with clinics.
• Answers phones, triages calls, and handles patient requests.
• Verifies patient demographics and insurance information.
• Assists with revenue cycle processes including registration and referrals.
• Performs general clerical tasks and supports billing entry as needed.
• Maintains patient records and supports performance improvement projects.

Skills

Communication skills

Computer literacy

Microsoft Office

Scheduling applications

Interpersonal skills

Organizational skills

Multitasking

Billing knowledge

Confidentiality

Education

High School diploma or equivalent

Job description

Tufts Medicine in Framingham, MA is seeking an entry-level administrative assistant to provide clinic and office support under general supervision. You will handle patient scheduling, registration, and daily clerical tasks, contributing to smooth clinic operations and a positive patient experience.

The role emphasizes strong communication, basic billing knowledge, and confidentiality as you support revenue cycle processes and collaborate with clinicians.