Patient Services & Clinic Operations Coordinator

Tufts Medicine; Framingham (MA); In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Total Rewards package

Competitive pay

Descrizione del lavoro

Tufts Medicine is seeking a Front Desk Practice Coordinator for the New England Eye Center in Framingham. This role provides administrative and clinical support, coordinating patient appointments, registrations, and billing processes in a fast-paced eye care setting.

Responsibilities include greeting patients, triaging calls, processing referrals, and maintaining EMR documentation. Strong communication, multitasking, and confidentiality are required.

Competenze

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Mansioni

• Schedules patient appointments, including follow-up and testing, and coordinates surgical bookings.
• Answers phones, triages calls, and responds to patient requests.
• Greets and checks-in patients; verifies demographic and insurance information.
• Assists with revenue cycle clearance, including registration accuracy and insurance verification.
• Collects copayments and assists with billing entry and reconciliation.
• Prepares medical records and loads information into the EMR system.
• Maintains patient flow communications and informs delays to patients and providers.
• Performs general clerical duties and supports department physicians.

Conoscenze

Two years of experience supporting

Bilingual

Good communications

Microsoft Office

Scheduling applications

Interpersonal and organizational

Confidential information handling

Formazione

High School diploma or equivalent

Descrizione del lavoro

Tufts Medicine is seeking a Front Desk Practice Coordinator for the New England Eye Center in Framingham. This role provides administrative and clinical support, coordinating patient appointments, registrations, and billing processes in a fast-paced eye care setting.

Responsibilities include greeting patients, triaging calls, processing referrals, and maintaining EMR documentation. Strong communication, multitasking, and confidentiality are required.