Practice Leader: Eye Care & Team Performance

AEG Vision; Providence (RI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &

Job summary

AEG Vision seeks a Licensed Practice Manager to inspire, develop, and support the team, deliver exceptional patient care, and achieve meaningful business results. The on-site leader will ensure a patient-centered, high-performing environment and align staff to care standards and performance goals.

The role partners with the Optometrist and Field Leadership to maintain service alignment, drive practice growth, and manage operational priorities in a fast-paced setting.

Qualifications

• Minimum 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment.
• High school diploma or equivalent.
• State Licensure.
• Optical dispensing experience.
• Optician certification preferred.

Responsibilities

• Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
• Serve as the primary on-site floor leader supporting team alignment and patient needs throughout the day.
• Establish clear expectations for staff and ensure understanding of priorities, responsibilities, patient care standards, and goals.
• Partner with the Optometrist to support exam flow, clinical support, patient handoffs, and evolving service offerings.
• Lead, coach, develop, recognize, and hold team members accountable for performance and service behaviors.
• Support new hire development, training, and technology updates; promote adoption of systems and AI-enabled tools.

Skills

Leadership

Communication

Coaching

Team development

Operational focus

Education

High school diploma or equivalent

State Licensure

Job description

AEG Vision seeks a Licensed Practice Manager to inspire, develop, and support the team, deliver exceptional patient care, and achieve meaningful business results. The on-site leader will ensure a patient-centered, high-performing environment and align staff to care standards and performance goals.

The role partners with the Optometrist and Field Leadership to maintain service alignment, drive practice growth, and manage operational priorities in a fast-paced setting.