Eye Care Practice Leader

joinaegvision; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, an

LTD benefits

Employee vision discount program

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG is seeking a Practice Manager to inspire, develop, and support the entire team while delivering exceptional patient care and achieving meaningful business results.

The role serves as the primary on-site leader, ensuring a patient-centered, high-performing environment. You'll collaborate with the Optometrist and Field Leadership to align clinical service, behavior, and outcomes across the practice.

Qualifications

• Minimum 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment.
• High school diploma or equivalent.
• Eyecare or optical practice leadership experience preferred.
• Optical/eyewear leadership experience preferred.
• Strong communication, coaching, observation, and follow-up skills.

Responsibilities

• Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
• Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities.
• Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
• Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
• Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
• Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
• Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.

Skills

Leadership

Communication

Coaching

Strategic thinking

Analytical skills

Education

High school diploma or equivalent

Job description

AEG is seeking a Practice Manager to inspire, develop, and support the entire team while delivering exceptional patient care and achieving meaningful business results.

The role serves as the primary on-site leader, ensuring a patient-centered, high-performing environment. You'll collaborate with the Optometrist and Field Leadership to align clinical service, behavior, and outcomes across the practice.