Practice Director: Growth, Client Experience & Innovation

Henderson Engineers; Lancaster (CA); On-site; USD 151,000 - 251,000; Full time

Benefits offered by this job

Industry-leading 401K match

Employee Stock Ownership Plan

Paid training for professional dev.

Performance bonuses

Comprehensive insurance

Paid time off

Health savings account

Job summary

Henderson Engineers in the United States is seeking a Practice Director to oversee client experience, profitability, and technical quality across our national practice. You will align sector leadership with the company strategy and mentor teams to deliver innovative, high‑quality projects for diverse clients.

The role emphasizes growth, collaboration with marketing on profitable proposals, and ongoing development of staff and processes to improve client satisfaction and market position.

Qualifications

• Bachelor's degree in engineering, construction management, science, technology, marketing, or business.
• 10+ years of relevant experience with a minimum of five (5) years leadership/management experience.
• Experience in Supply Chain and/or Manufacturing.
• History of building strong teams to improve the client experience and drive business results.

Responsibilities

• Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.
• Oversees effective management of employee relations and personnel matters including all employment actions within the practice.
• Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.
• Mentors project staff on client expectations, service standards, and practice trends.
• Leads communication and collaboration across the practice to ensure consistency across projects.

Skills

Leadership

Client experience

Communication

Strategic thinking

Teamwork

Continuous learning

Technical depth

Education

Bachelor's degree in engineering or related field

Job description

Henderson Engineers in the United States is seeking a Practice Director to oversee client experience, profitability, and technical quality across our national practice. You will align sector leadership with the company strategy and mentor teams to deliver innovative, high‑quality projects for diverse clients.

The role emphasizes growth, collaboration with marketing on profitable proposals, and ongoing development of staff and processes to improve client satisfaction and market position.