Post-Delivery Sustainment Program Lead (DoD)

Saab AB; Town of Hastings (NY); On-site; USD 102,000 - 132,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Generous paid time off

401(k) with employer contributions

Tuition assistance

Wellness programs

Employee stock purchase opportunities

Disability coverage

Job summary

Saab AB in the United States is seeking a Post-Delivery Program Manager to oversee sustainment activities for multiple fielded products. You will coordinate with Saab leadership, customers, and cross-functional teams to ensure quality, risk mitigation, and continuous improvement across the lifecycle.

The role requires strong leadership, experience in project management, and the ability to manage spares, depots, and service contracts while maintaining cost and schedule performance.

Qualifications

• Bachelor’s degree in Engineering, Business, or related field with 5+ years of relevant experience, or a Master’s degree with 3+ years.
• Experience working in a collaborative team environment.
• Experience in Project Management.
• Proficiency with Microsoft Office products, including Word, Visio, Excel, Project, and PowerPoint.
• Strong organizational, multitasking, and time management skills.
• Ability to thrive in a fast-paced, decentralized environment.
• Understanding of Lean and Six Sigma quality and continuous improvement concepts.
• Strong verbal and written communication skills.
• Comfortable working with employees and stakeholders at all levels.
• Ability to drive and influence cross-functional teams without direct authority.
• Must currently hold a Secret Security Clearance.

Responsibilities

• Serve as the primary point of contact for post-delivery activities, coordinating with program leadership, customers, and internal stakeholders.
• Provide programmatic leadership and oversight of depot and customer support activities with cost and schedule performance.
• Manage Basic Order Agreements, including quoting, PO reviews, and Task Order Management.
• Manage spares and repair quoting, order management, and service contract proposals.
• Coordinate service event planning with the Technical Support Manager, customers, Saab engineers, and field technicians.
• Support field technicians during service events with parts coordination and follow-up discussions.
• Coordinate spares and repairs with Contracts, Finance, CM, Supply Chain, Manufacturing, Engineering, and Test.
• Track on-time delivery and key program metrics across sustainment activities.
• Participate in financial planning cycles with revenue forecasts and order projections.
• Analyze failure trends, request RCCA, communicate findings, and mitigate inventory risks.
• Complete system handovers with Production Program Manager and present program updates at PMRs.
• Ensure compliance with Saab SOPs and identify process improvement opportunities.
• Travel up to 15% annually (domestic and international).

Skills

Collaborative teamwork

Project Management

Microsoft Office

Organizational skills

Time management

Communication (oral and written)

Cross-functional influence

Quality and continuous improvement

Decentralized environment adaptability

Security clearance (Secret)

Education

Bachelor’s degree in Engineering or Business (5+ years)

Master’s degree with 3+ years

Tools

Microsoft Word

Microsoft Visio

Microsoft Excel

Microsoft Project

PowerPoint

Job description

Saab AB in the United States is seeking a Post-Delivery Program Manager to oversee sustainment activities for multiple fielded products. You will coordinate with Saab leadership, customers, and cross-functional teams to ensure quality, risk mitigation, and continuous improvement across the lifecycle.

The role requires strong leadership, experience in project management, and the ability to manage spares, depots, and service contracts while maintaining cost and schedule performance.