POS Field Service Technician - Travel-Ready & Customer-Focused

Truno Retail Technology Solutions; Tulsa (OK); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Life and Supplemental Insurance

Pet insurance

Short/Long term disability

Paid holidays

Paid vacation and sick time

Paid birthday

401k with 4% company match

Zusammenfassung

TRUNO Retail Technology Solutions is seeking a POS Field Service Technician to service customer sites across the designated territory. You will respond to service requests, diagnose hardware issues, and perform repairs with thorough testing to ensure proper operation.

The role requires travel within a ~150-mile radius, occasional overnight stays, and after-hours availability. You will maintain inventory, document activities, and stay current on product knowledge.

Qualifikationen

• Associates Degree in Information Technology or related field preferred.
• Minimum 1 year of technology service experience preferred.
• Retail experience preferred.
• Familiarity with Windows and Microsoft Office required.
• CompTIA A+/Network+ preferred.

Aufgaben

• Respond to all service requests promptly and document details.
• Interact with store personnel and Truno teams professionally.
• Work regular hours with after-hours availability as needed.
• Travel within ~150 miles with limited overnight stays.
• Troubleshoot, fault isolate, repair, and test in-store equipment.
• Use basic power tools and test equipment.
• Provide preventive maintenance on POS hardware and related gear.
• Perform basic configuration and installs/upgrades as needed.
• Maintain confidentiality and adhere to policies.
• Maintain company vehicle, tools, and resources.

Kenntnisse

Customer service orientation

Break/Fix hardware

PC operations

Network understanding

Tool usage

Communication skills

Independent work

Ausbildung

Associate degree in IT or related field

Tools

Windows

Microsoft Office

Testing equipment

Power tools

Jobbeschreibung

TRUNO Retail Technology Solutions is seeking a POS Field Service Technician to service customer sites across the designated territory. You will respond to service requests, diagnose hardware issues, and perform repairs with thorough testing to ensure proper operation.

The role requires travel within a ~150-mile radius, occasional overnight stays, and after-hours availability. You will maintain inventory, document activities, and stay current on product knowledge.