POS Field Service Technician — Tech Troubleshooter with Travel

Truno; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

TRUNO Retail Technology Solutions, based in Phoenix, seeks a POS Field Service Technician to service customer sites within the assigned territory. You will troubleshoot, repair, and test POS hardware and related devices, documenting outcomes and maintaining an organized records system.

The role requires travel within ~150 miles with limited overnight stays and a commitment to confidentiality and professional service standards. A strong customer-service orientation is essential.

Qualifications

• Associates Degree in IT or related field preferred.
• Minimum 1 year in technology service preferred.
• Familiarity with Windows and Microsoft Office required.
• CompTIA A+ and Network+ certifications preferred.
• Experience with electronics/technology hardware preferred.

Responsibilities

• Respond to service requests timely and document details.
• Troubleshoot, repair, and test in-store equipment.
• Travel within a 150-mile radius with limited overnight stays.
• Provide preventative maintenance on POS hardware.
• Maintain inventory and ensure confidentiality.

Skills

Customer service orientation

Break/Fix skills

PC operations

Network knowledge

Hand tools

Independent worker

Multi-tasking

Prioritization

Confidentiality

Detail-oriented

Organizational skills

Education

Associates Degree in IT or related field

Job description

TRUNO Retail Technology Solutions, based in Phoenix, seeks a POS Field Service Technician to service customer sites within the assigned territory. You will troubleshoot, repair, and test POS hardware and related devices, documenting outcomes and maintaining an organized records system.

The role requires travel within ~150 miles with limited overnight stays and a commitment to confidentiality and professional service standards. A strong customer-service orientation is essential.