Poolside Customer Experience Specialist - Paid Training

British Swim School of Northwest Detroit; Glen Mills (MA); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Free uniforms

Paid training

Potential for bonuses

Job summary

A community-focused swim school is seeking a Customer Experience Specialist, known as 'Deck Ambassador', to enhance customer engagement at the pool. This role includes setting up the deck, ensuring water safety, and assisting instructors. Applicants should demonstrate excellent communication skills and a professional demeanor. Experience with children is beneficial but not required. Competitive pay is offered at $15.00 - $18.00 per hour, reflecting experience and potential bonuses.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Professional demeanor required.
• Experience with children is a plus.

Responsibilities

• Set up and break down the pool deck area.
• Check water chemistry and temperature before lessons.
• Welcome students and parents to the pool area.
• Answer customer inquiries about accounts and programs.
• Assist instructors during swim lessons.
• Post media content and manage social media platforms.

Skills

Interpersonal communication

Organizational skills

Customer service experience

Job description

A community-focused swim school is seeking a Customer Experience Specialist, known as 'Deck Ambassador', to enhance customer engagement at the pool. This role includes setting up the deck, ensuring water safety, and assisting instructors. Applicants should demonstrate excellent communication skills and a professional demeanor. Experience with children is beneficial but not required. Competitive pay is offered at $15.00 - $18.00 per hour, reflecting experience and potential bonuses.