Deck Ambassador

British Swim School of Downingtown-Reading; Downingtown (Chester County); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

On-the-job training

Opportunities for advancement

Paid training

Referral program

Job summary

A local swim school is seeking a passionate Deck Ambassador to enhance customer experience at the poolside. You will engage with students and families, manage pool activities, and work alongside swim instructors. Responsibilities include setting up the pool area, ensuring water quality, and responding to customer queries. The ideal candidate has excellent communication skills and a professional demeanor. This position offers full-time and part-time options, with hourly pay ranging from $14.00 to $16.00 depending on experience.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Responsible and professional demeanor.

Responsibilities

• Set up and break down the pool deck area before and after each shift.
• Check water chemistry and temperature prior to swim lessons.
• Welcome students and parents to the pool deck.
• Answer customer inquiries about accounts and programs.
• Assist swim instructors and managers during lessons.
• Post and monitor media content on social platforms.
• Collaborate with staff for seamless customer service.

Skills

Interpersonal communication

Organizational skills

Job description

Overview

We are seeking a passionate and enthusiastic Ambassador to join our team. The "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. As an Ambassador, you will play a vital role in engaging with students and families through various activities.

Responsibilities

• Setting up and breaking down the pool deck area before and after each shift.
• Checking water chemistry and temperature prior to swim lessons.
• Welcoming students and parents/guardians to the pool deck area.
• Answering customers' questions about their account, their child’s progress, or about the program.
• Assist swim instructors and managers when needed during swim lessons.
• Post media content and monitor social media platforms.
• Work closely with other swim school staff to ensure seamless customer service.

Minimum Qualifications

• Excellent interpersonal communication and organizational skills.
• Have a responsible and professional demeanor.

Preferred Qualifications

• 1+ years of customer service experience.
• Previous experience working with students is highly desirable.
• A background in physical education, health club operations, or related fields is preferred.

Job Details

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 12 – 20 per week

Benefits

• On-the-job training
• Opportunities for advancement
• Paid training
• Referral program

Application Questions

• Are you available to work from 3p-7p on Mon, Wed and Thur and 8a-12p on Saturdays in Downingtown, PA